Transform business communication with our secure Voice Call Service designed for clear, powerful interactions.
Our Voice Communication Services
At Magictext, we believe interactive engagement starts with meaningful conversations. Our Voice SMS services give your customers instant updates about your business, products, services, and offers—delivered through a fully customizable voice platform tailored to your needs.
Bulk Voice Calls
Reach thousands instantly with MagicText’s cloud-powered Bulk Voice Calling solution. Perfect for promotions, political campaigns, lead generation, or event updates. Deliver clear messages, anytime.
- Automated Call Blasts – Send messages at scale
- Scheduled Campaigns – Choose the right time to connect
Smart Reports – Monitor performance in real-time
Voice Broadcasting
Share pre-recorded voice messages with a large audience in one click. Great for alerts, announcements, surveys, or awareness drives.
- Crystal-Clear Voice Delivery
- Supports Multiple Languages
- Personalized Voice Campaigns
IVR (Interactive Voice Response)
Simplify customer interactions with MagicText’s multi-level IVR system. Reduce wait times, route calls smartly, and deliver 24/7 automated assistance.
- Round-the-Clock Call Handling
- Dynamic Routing for Faster Resolution
Multi-Language, Multi-Level IVR
Outbound Auto Dialer
Boost sales and agent productivity with our predictive auto dialer. It connects agents only when a customer picks up, saving time and increasing conversions.
- Cuts Idle Time for Agents
- Higher Call Answer Rates
- Advanced Routing & Analytics
Click-to-Call API
Let customers connect with you instantly through your website, CRM, or mobile app using Click-to-Call.
- Instant Lead Conversion
- Seamless CRM & Web Integration
- Real-Time Call Tracking
Number Masking
Protect customer privacy with MagicText’s number masking solution. Ideal for businesses that need secure, anonymous communication between customers and agents.
- Keeps Personal Numbers Hidden
- Perfect for E-commerce & Logistics
Smooth API Integration
Promotional vs Transactional vs OTP Voice Calls
| Feature | Promotional Calls | Transactional Calls | OTP Calls |
|---|---|---|---|
| Purpose | Marketing & Sales | Customer Updates | Secure Verification |
| DLT Registration | Required | Required | Required |
| Allowed Timing | 9 AM – 9 PM | 24/7 Availability | 24/7 Availability |
| User Consent | Needed | Not Required | Not Required |
| Examples | Offers, Discounts | Order Confirmations | Bank OTPs, App Login |
Features of Magictext's Voice Solutions
High Call Connectivity
Stay connected with reliable telecom routes for maximum call success.
Smart Campaign Dashboard
Manage and monitor campaigns with a simple, intuitive interface.
Cloud-Powered & Scalable
No hardware, no hassle—launch instantly and scale as you grow.
Multi-Language Messaging
Deliver voice calls in any language your audience prefers.
Live Reports & Insights
Track campaign performance in real time.
Secure & Compliant
100% DLT and TRAI compliant to ensure safe, regulated communication.
Pay Per Answered Call
Pay only for successful calls, reducing wasted spend.
Seamless Integrations
Connect effortlessly with CRMs like Zoho, HubSpot, Salesforce, and more.
Auto Redial Feature
Boost answer rates with automated retries.
Communicate smarter with automated voice messaging. From campaigns to reminders, ensure your brand’s message is always clear and compelling.
